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AMEX Unstaged Experience

My Role: Collaborated alongside all development teams to build roadmaps and maintain software (by Virtual-Tables, Unity, and VMix) through proper sequencing and coordination and resolution of blockers. Which brought alive the American Express Unstaged virtual online experience for musical artists SZA, Lizzo, Dua Lipa, and Maroon 5. I managed the styling updates and ensured the features functioned properly including the login screen, pre-event and post-event settings, meet and greet guest suite, and main control room. All while maintaining partnerships with business stakeholders to define compliant outcomes, MVPs satisfy regulators, and customer experiences across the domain.

Work

American Express

Experience

Product management, Software, Mobile App

Year

2020 - 2021

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Virtual_Tables event producer dashboard

SaaS Event Management Platform

Owned the SaaS event platform as product manager introducing new features, capabilities, data pipelines, APIs, and integrations with a third-party solution to enhance product and viewer experience. New features I launched alongside cross-functional engineers and designers included VTX Mobile App, Registration, Control Room, Pin Management, and Smart Panels) and phase one of DigiSign.​ Additionally, I managed styling iterations for accuracy, including the welcome screen, pre-event, post-event, login screens, guest suite, and administrator controls functioned correctly.

6+ Virtual Spaces

Coordinated with engineering, the release of deliverables and six new live virtual spaces.

4 Musical Experiences

Successfully online experience, for musical artists SZA, Lizzo, Dua Lipa, and Maroon 5

Pre-recorded & Live Streaming

The AMEX Unstaged pre-recorded and live music events were set up for launch and post-launch success.  I closely managed the deliverables by creating, maintaining, and tracking each technical and design operational task that impacted the viewer's experiences and the AMEX partnership's requirements.

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Design wireframes of virtual spaces

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AMEX Unstaged on Web & Mobile App

Led development for B2B SaaS platform, delivering digital events online that combined new live event features, interactive and virtual reality viewer experiences, and streamlined producer capabilities. Highlighted here is the AMEX Unstaged Studio 2054 experience with Dua Lipa.

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